We are here to help you.

Need help booking online? Problems making the reservation?

Contact Funky Cycle customer service: (+34) 902 559 349, email: info@funkycycle.es; We will be happy to solve your doubts. The opening hours are from Monday to Friday, from 8.00 to 22.00h.

It gives me error when trying to pay with my credit card. What I can do?

The process of booking Funky Cycle through BCNShop is completely automatic and all transactions made with credit card are 100% safe.
If the credit card gives you a permanent error, verify that it has not expired.
Make sure you have not exceeded the monthly limit that you have assigned to your credit card.
We recommend that you use another credit card to finalize your reservation. If you need help contact: (+34) 902 559 349, email: info@funkycycle.es.

Can I make the reservation over the phone?

To book by phone call our help center: (+34) 902 559 349, from Monday to Friday from 8 am to 10 pm.

Can I make the reservation once I have arrived in Barcelona?

We recommend booking in advance, as some of the activities and products that you will find in BcnShop are highly demanded and may not have availability.
Anyway, if you prefer to wait and make the reservation once you arrive in Barcelona, you can visit one of the official points of sale or buy from our Rickshaws, with the help of drivers.

Can I book more than one activity in Barcelona and surroundings?

You can book all the activities and products that are available.

I do not have a credit card, how can I book?

You can also make the payment with a Pay Pal account; Or by calling our support center: (+34) 902 559 349; Where they will explain the different possibilities of payment.

Will my credit card number be secure?

Funky Cycle and BcnShop use Secure Sockets Layer (“SSL”) for Microsoft Internet Explorer in addition to other main browsers.
SSL encrypts your personal information such as your password, address and phone number, and your credit card number is only accessible to you and the credit card company.
This encryption makes paying on the Internet just as safe as making the purchase over the phone.

Do you need to modify or cancel your reservation?

Contact Funky Cycle customer service: (+34) 902 559 349, email: info@funkycycle.es; We will be happy to solve your doubts.

The opening hours are from Monday to Friday, from 8.00 to 22.00h.

Do you have any questions about the reservation you have made?

Contact Funky Cycle customer service: (+34) 902 559 349, email: info@funkycycle.es; We will be happy to solve your doubts.

The opening hours are from Monday to Friday, from 8.00 to 22.00h.

DO NOT YOU FIND WHAT YOU ARE LOOKING FOR?

If you do not find answers to your question, you can consult directly by completing our contact form.